1. Introduction
This Privacy Policy (“Policy”) explains how Lagin Ghai Matrimony LLP, a limited liability partnership incorporated under the laws of India (“Lagin Ghai”, “we”, “our”, or “us”), collects, processes, stores, and protects personal data of individuals (“Data Principal”, “you”) who use our website, mobile application, and matrimonial services (“Platform”).
Lagin Ghai Matrimony LLP acts as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 (“DPDP Act”).
2. Applicability
This Policy applies to all users who access, register, or use the Platform and is governed by:
- Digital Personal Data Protection Act, 2023
- Information Technology Act, 2000
- Applicable rules and regulations in India
3. Definitions
Personal Data: Any data about an individual who is identifiable by or in relation to such data.
Processing: Any operation performed on personal data including collection, storage, use, sharing, or deletion.
Consent: Freely given, specific, informed, unconditional, and unambiguous agreement of the Data Principal.
Data Fiduciary: Lagin Ghai Matrimony LLP.
Data Processor: Any entity processing personal data on behalf of the Data Fiduciary.
4. Personal Data Collected
a) Information Provided by You
- Name, gender, age, date of birth
- Religion, caste, sub-caste
- Marital status
- Education and occupation
- Photographs and profile content
- Mobile number and email address
- City and state
- Partner preferences
b) Automatically Collected Information
- IP address
- Device and browser information
- Log data and session details
- Cookies and usage analytics
5. Purpose of Processing
- Creation and management of matrimonial profiles
- Enabling matchmaking and communication
- Display of compatible profiles
- Prevention of fraud, impersonation, and misuse
- Platform improvement and analytics
- Legal and regulatory compliance
6. Consent
Consent is obtained during registration and profile creation.
Data Principals may withdraw consent at any time by deactivating their account or contacting us.
Withdrawal of consent may result in limited or discontinued access to services.
7. Data Minimisation
Only personal data necessary to fulfill the stated purposes is collected and processed.
8. Sharing of Personal Data
We do not sell, rent, or trade your personal data to any third party.
Your personal data may be shared only in the following limited situations:
- With other registered users, strictly based on your profile visibility and privacy settings.
- With trusted service providers (Data Processors) who help operate the Platform.
- With government or law enforcement authorities, if required under applicable Indian laws.
Limited personal data may be accessed when necessary to detect fraud, investigate abuse, and enforce platform rules.
9. Data Security Safeguards
We implement reasonable technical and organisational safeguards to protect personal data. However, absolute security cannot be guaranteed.
10. Data Retention & Deletion
Personal data is retained only for as long as necessary to fulfill purposes or comply with legal obligations.
Upon account deletion or withdrawal of consent, data is erased or anonymised unless retention is legally required.
11. Rights of the Data Principal
- Access information about your personal data
- Request correction or updating of inaccurate data
- Withdraw consent
- Request erasure of personal data
- Seek grievance redressal
12. Children’s Data
The Platform is intended only for individuals 18 years of age or older. We do not knowingly process personal data of children.
13. Cookies
Cookies are used to enhance user experience and analyse Platform usage. Disabling cookies may limit certain features.
14. Third-Party Links
The Platform may contain links to third-party websites not operated or controlled by Lagin Ghai. We encourage users to review the privacy policies of any third-party websites they visit.
15. Limitation of Liability
Lagin Ghai Matrimony LLP shall not be liable for user-generated content, actions of users outside the Platform, or unauthorized access or data breaches beyond reasonable control.
16. Policy Updates
This Policy may be updated periodically. Continued use of the Platform signifies acceptance of the revised Policy.
17. Grievance Redressal
Grievance Officer
Lagin Ghai Matrimony LLP
Email: support@laginghai.in
Registered Office: A-203, Shiv Sai Darshan HSG, M.Phule Road, Anmol Nagri, Garibacha Wada, Dombivali West - 421202